plist file from User/Library/Preferences. By upgrading iTunes it should be able to launch and repair/update/import your old iTunes library. Have a complete current backup of all your data before starting.įirst off you need a new version of iTunes. I happen to know some things about Apple Software so I will give you some things to try. These are software problems and generally, as a matter of policy, we do not answer software issues this is a hardware repair forum.